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Driving Zilch Electric Cars

Car sharing BMW i3

Driving Zilch Electric Cars

Getting Started

1. Find your car

Your booking confirmation email includes info about the Zilch hub you’ve booked from, and a reminder you can add to your digital diary.

15 minutes before your booking starts, you’ll get a txt with the name and parking bay of your Zilch EV.

Don’t delay – you’ve got 15 mins from booking start time to unlock your car before it expires.

2. Check for damage

Always make sure you have a good look around the car, to make sure it’s ship-shape and safe for you to drive.

If you find anything out of sorts, or if the car needs a good scrub up; take photos of the issue and give us a call.

Help us keep Zilch cars top-notch

3. Unlock your car

Using a Zilch card: Scan your card over the card reader behind the front windscreen to unlock

Scanning the QR Code: Use your phones camera or QR Code reader and open the webpage of the car and log-in to unlock your car.

Your car will automatically unlock, ready for you to drive.

4. Remove charging cable

  • If you’re picking up from a Zilch hub with charging units, remove the cable before you head off.
  • You won’t get far if you forget this step – Zilch EV’s know they’re still plugged in and won’t go into gear while connected to a charger.

5. Jump in and get connected

  • Get to know the car and get comfy: Adjusting your seat, mirrors and steering wheel just as you like them.
  • Connect your mobile for handsfree calling and playing your own tunes.

Make it click: Always remember your seatbelt

6. Time for lift off!

  • Place your foot on the brake and power up.
  • Select D for Drive or R for Reverse, and when it’s safe to do so, head out of the car park.
  • If present, barrier arms will automatically lift for Zilch cars.

Enjoy your drive!

Finishing up

Drop your car off at the same hub you picked it up from, or to the One-Way destination hub you’ve chosen at the time of your booking.

1. Park up & power down

  • Park politely in any available Zilch parking space at the destination hub.
  • Put the car into Park & pull the Handbrake lever in the centre console.
  • Power down by pressing the START STOP (BMW i3) or POWER (Hyundai’s) button.
  • Remove your belongings and rubbish, leaving the car clean & tidy for the next driver.

2. Remove rubbish & belongings

  • Be a kind car sharer and leave the car clean and tidy for the next driver.
  • Remove all your personal belongings, and discard of any waste responsibly.
  • Left something behind? Get in touch to lodge a lost property enquiry.

3. Lock Up & End Booking

  • Lock the car by scanning your Zilch card over the card reader, or scan the QR code to use your mobile.
  • If present, tap your card onto the Zilch pedestal charging unit to end your booking. Otherwise, your booking will automatically end shortly after you lock up.
  • When your booking has successfully ended, we’ll send you a TXT confirmation.

Hyundai Kona Quick Start Guide

Car sharing BMW i3

Hyundai Kona Quick Start Guide

Unlocking & Driving

15 minutes before the start of your booking, we’ll send you a TXT message letting you know the name and parking bay of your Zilch EV. 

 1. Check & Unlock

  • Check and report for damage
  • Scan your Zilch card over the card reader in the front windscreen to unlock or scan the QR code to use your mobile
  • Unplug the charging cable and return it to the charging unit

2. Belt On & Power Up

  • Jump in, get comfy, adjust mirrors & make it click.
  • Hold your foot on the brake pedal
  • Press the POWER button on the dashboard to the left of the steering wheel

3. Push & Go

  • Gear buttons are located in the centre console; the same place you’d find an old school gear stick.
  • Keeping your foot on the brake, select your drive gear and go!

Charging

Charging Port

  • The charging port is located in the front bumper.
  • Unlock the car and push the spring loaded charging flap to access the charging ports
 

Charging Times

  • DC Rapid Charging: 0-80% = 75mins
  • AC Fast Charging:  0-100% = 9.5hrs 
  • Home Charging:  0-100% = 29hrs

Navigate to the ‘EV’ section on the Kona’s touch screen monitor to see real time battery usage and charging times 

 

Charging Status

  • At the port; Charging status is indicated by the light ring surrounding the ports, and the illuminated battery to the right of the charging ports
  • In the car; Charging status and estimated time remaining is displayed on the instrument cluster
 

Finishing up

Drop your car off at the same hub you picked it up from, or to the One-Way destination hub you’ve chosen at the time of your booking.

1. Park up & power down

  • Park politely in any available Zilch parking space at the destination hub.
  • Put the car into Park & pull the Handbrake lever in the centre console.
  • Power down by pressing the START STOP (BMW i3) or POWER (Hyundai’s) button.

2. Remove rubbish & belongings

  • Be a kind car sharer and leave the car clean and tidy for the next driver.
  • Remove all your personal belongings, and discard of any waste responsibly.
  • Left something behind? Get in touch to lodge a lost property enquiry.

    3. Lock Up & End Booking

    • Lock the car by scanning your Zilch card over the card reader, or scan the QR code to use your mobile
    • If present, tap your card onto the Zilch pedestal charging unit to end your booking. Otherwise, your booking will automatically end shortly after you lock up.

    Hyundai IONIQ Quick Start Guide

    Car sharing BMW i3

    Hyundai IONIQ Quick Start Guide

    Unlocking & Driving

    15 minutes before the start of your booking, we’ll send you a TXT message letting you know the name and parking bay of your Zilch EV. 

    1. Check & Unlock

    • Check and report for damage
    • Scan your Zilch card over the card reader in the front windscreen to unlock
    • Unplug the charging cable and return it to the charging unit

    2. Belt On & Power Up

    • Jump in, get comfy, adjust mirrors & make it click.
    • Hold your foot on the brake pedal
    • Press the POWER button on the dashboard to the left of the steering wheel

    3. Push & Go

    • Gear buttons are located in the centre console; the same place you’d find an old school gear stick.
    • Keeping your foot on the brake, select your drive gear and go!

    Finishing up

    Drop your car off at the same hub you picked it up from, or to the One-Way destination hub you’ve chosen at the time of your booking.

    1. Park up

    • Park politely in any available Zilch parking space at the destination hub
    • Remove your belongings and rubbish, leaving the car clean & tidy for the next driver.
    • If there’s a Zilch charger at the hub, connect charger.

    2. Power Down

    • Press the Park button pull the Handbrake lever in the centre console
    • Press the Power button to switch off your car
    • If there’s a Zilch charger at the hub, connect and activate charger.

    3. Lock Up & End Booking

    • Lock the car by scanning your Zilch card over the card reader.
    • Hubs with Zilch chargers: Scan your Zilch card on the charging unit until you hear a beep.
    • Hubs without Zilch chargers: Your booking will automatically end shortly after you lock up.
    • When your booking has successfully ended, we’ll send you a TXT confirmation.

    BMW i3 Quick Start Guide

    Car sharing BMW i3

    BMW i3 Quick Start Guide

    Unlocking & Driving

    15 minutes before the start of your booking, we’ll send you a TXT message letting you know the name and parking bay of your Zilch EV. 

    1. Check & Unlock

    • Check and report for damage
    • Scan your Zilch card over the card reader in the front windscreen to unlock
    • Unplug the charging cable and return it to the charging unit

    2. Belt On & Power Up

    • Jump in, get comfy, adjust mirrors & make it click.
    • Hold your foot on the brake pedal
    • Press the START STOP button on the joystick behind the steering wheel

    3. Twist & Go

    Keeping your foot on the brake, release the handbrake by pushing the lever down.

    Twist the joystick forwards to go into Drive & backwards to go into Reverse… easy!

    Finishing up

    Drop your car off at the same hub you picked it up from, or to the One-Way destination hub you’ve chosen at the time of your booking.

    1. Park up & power down

    • Park politely in any available Zilch parking space at the destination hub
    • If there’s a Zilch charger at the hub, connect charger.

    Remove rubbish & belongings

    • Be a kind car sharer and leave the car clean and tidy for the next driver.
    • Remove all your personal belongings, and discard of any waste responsibly.
    • Left something behind? Get in touch to lodge a lost property enquiry.

    3. Lock Up & End Booking

    • Lock the car by scanning your Zilch card over the card reader, or scan the QR code to use your mobile.
    • If present, tap your card onto the Zilch pedestal charging unit to end your booking. Otherwise, your booking will automatically end shortly after you lock up.
    • When your booking has successfully ended, we’ll send you a TXT confirmation.